Team Control

1. In the dashboard sidebar, open Moderation and click Team Control. Its Overview is your staff room: your team at a glance.
2. Switch on Enabled at the top and press Save changes in the bar at the bottom.
3. Once your ranks are set up, press Sync roles to pull in everyone who holds a rank role.

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The Staff room banner shows your team members drifting past with their rank and whether they're on shift, plus Staff, On shift now, On leave and Promotions, 7 days. Use Manage team, Shifts or Sync roles from there. Before you add ranks it reads Your staff room is ready for a team, with Set up your ranks (and Set up with Autopilot). With ranks but nobody holding them yet, it offers Sync roles now and Check your ranks.

Below the banner, the Overview shows:

Everything else depends on this. Open the Team page:

1. Under Rank ladder, press Add rank for each rank, give it a name and pick its Discord role.
2. Order them highest first. Drag them, or use the arrows. The order decides who can manage whom.
3. Under Team settings, pick your Manager roles (who gets pinged for leave requests, alerts and trial reviews) and a Default log channel that every log falls back to.
4. Press Save changes, then Sync roles on the Overview to pull everyone in straight away.

• Anyone holding a rank role is on the team; their rank is the highest one they hold. Losing every rank role takes them off the team.
• Changes in Discord are picked up automatically, and a full check runs every 30 minutes.
• Each rank needs its own role. Two ranks sharing a role causes a warning.

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On the Shifts page, under Shift settings:

Add Shift types like "Patrol" or "Support desk" if your team does different kinds of work, and limit each to certain ranks.

Forgot to clock in? A manager can use Add shift under Shift history, and Edit or Void any shift there.

Staff run /team leave request, choose LOA (fully away) or RA (reduced activity), how many days and when it starts, then write a reason. On the Leave page:

Approving or denying DMs them. When leave starts, the role is added; when it ends, it's removed and they get a "Welcome back". Managers can Extend or End now on the dashboard, and staff can end their own early with /team leave end.

Every staff action is logged with a number and a reason. Use /team action in Discord or the Take action form on the Actions page:

Under Strike thresholds, decide what happens automatically at a number of strikes: notify managers, demote one rank, suspend, or remove from the team. By default, 3 strikes notifies managers. Strikes expire after 90 days unless you change it.

Also on this page: an announcement channel for promotions, whether the member gets a DM, and whether reasons are required (both on by default). Voiding an action keeps it on record but doesn't change roles back.

Team Control counts five kinds of activity for everyone on the team:

• Shift hours, not counting breaks
• Moderation cases they open with Infractions
• Tickets they close
• Messages in the staff channels you choose (on the Activity page)
• Hours in voice channels

Set targets per rank on the Team page: open a rank and fill in Shift hours, Mod actions, Tickets closed, Staff messages or Voice hours. Leave a target at 0 to not require it. Then on the Activity page:

The Team activity panel shows this period and last, a per-day chart and everyone against their quota. Staff can check their own with /team activity.

Free servers can still get a report any time with /team report.

Ratings are 1 to 5 stars with an optional comment. Members rate with /team rate, and after a ticket closes the person who opened it gets a DM to rate whoever handled it. On the Feedback page:

Staff see their own average; only managers see who left each rating.

Onboarding is off by default. Turn it on with the switch on the Onboarding page, then:

1. Pick the Trial rank new staff join at (or leave it as any rank), and the Trial length in days (14 by default; 0 means no trial).
2. Add Checklist items, like "Read the staff handbook" or "Shadow a senior mod", each with optional details.
3. Choose a Review channel and whether to DM a welcome with the checklist.

Managers tick items off on the dashboard or with /team onboarding check. When the trial ends, a review posts with three buttons: Pass (promotes one rank), Extend 7 days and Fail (removes them from the team, with a reason).

1. On the Roster board page, turn it on and pick a Channel.
2. Set a Title ("Team roster" by default) and keep Shift buttons on to add Clock in, Break and Clock out buttons.
3. Press Save changes, then Refresh board to post it.

The board lists everyone by rank, highest first, with a status dot for on duty, on break, on leave and so on. It updates itself as things change, and reposts if someone deletes it. Anyone on the team can also see it privately with /team roster.

Anyone holding a rank can clock in, request leave and see the roster without any extra permission. The rest are granted to Dreamliner Roles on the Roles page:

If senior moderators should approve leave or promote juniors, tick those on your Moderator role or a custom "Management" role. Rank rules from step 5 still apply on top.